At First Contact, we're not just about security - we're about building trust and confidence in our clients. We believe that everyone deserves to feel safe and secure, which is why we've created a comprehensive training program that prepares our team members for any situation. Our qualified instructors are committed to pushing the boundaries of safety and security, ensuring that our team members are equipped with the latest knowledge and techniques to handle critical situations effectively.
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Specialised Security Services
Specialised security with results you can trust. Over two decades of expertise in high-risk events, VIP services and more - ensuring safety when it counts.
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Training and Courses
Empowerment through comprehensive training. Our entrenched training programme sets a higher standard for security excellence, keeping our team prepared for every critical situation.
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Events
Bringing safety to the spotlight: From Beers at the Basin to international Icons, First Contact’s two decades + of excellence illuminate events with our trusted security services.
185-187 Willis Street, Te Aro, Wellington
Since April 2002, First Contact has delivered a wide range of security services in Te Whanganui-a-Tara, Wellington, and New Zealand. Our services include security officers, mobile patrol, alarm monitoring and response, event and licensed premises security and training programs that include Armed Holdup and Conflict Management training.
Unmatched Security Services in Te Whanganui-a-Tara, Wellington, New Zealand. From Guards to training, we're your First Contact for protection.
Google Review - Percy Ash
“I contacted First Contact for an assignment requiring both sensitivity and discretion. They took the time and really listened to my concerns and my needs. They asked a lot of specific questions which gave me the confidence that they were being extremely diligent about my safety as well as the safety of the general public and the safety of their staff. They gave me bespoke advice with rationales for each strategy. In other words, this company gave me trust that they are thorough in their assessment of human risk and they know what they are doing. When I had further questions, they made me feel comfortable about getting in touch and they were continuously responsive from the first point of contact, right through to after the job had been completed, seeking feedback regarding services provided. Any company that asks for feedback and is as responsive and as attentive as these guys are, deserves high praise. They evidently care about their clients, their industry, their personnel, and their customer experience journey. The actual services delivered were flawless, wherein the security guard assigned to my case was approachable, flexible, friendly, professional, and prompt. Highly recommend. Thanks so much folks.”
B L O G
Celebrating Our People
As Finalists at the Outstanding Security Performance Awards
James Ngatai - Blyth
Outstanding Contract Security Manager / Director
Zoe Grant
Outstanding female Security Officer
The past few years have been extremely challenging for the security industry. The entire team at First Contact have consistently delivered an outstanding performance. Thank you to the judges at the Outstanding Security Performance Awards (OSPA) for selecting Zoe and James for their efforts. Zoe, James and the rest of the team are also responsible for First Contact being a finalist in the Outstanding Contract Security Company (Guarding) category. We wish all finalists the very best, and everyone a safe and prosperous year.
