It doesn’t matter how big someone is, what their mate taught them, or how long they have done a job. Poor training makes poor results.

Practice makes permanent, not perfect.

Since commencement, First Contact has maintained a comprehensive training program that has kept our people safe while delivering some of the most challenging security services, all while protecting our client patrons, investment, and credibility.

First Contact wrote the best practice for licensed premises security when its training course ‘The Professional Door Person’ was used to demonstrate knowledge of the requirements of a door person in the hospitality industry.